TYPE OF COURSE UNIT	Elective Course
LEVEL OF COURSE UNIT	Master's Degree Without Thesis
YEAR OF STUDY	-
SEMESTER	-
NUMBER OF ECTS CREDITS ALLOCATED	10
NAME OF LECTURER(S)	-
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Knows the importance of human relations and communication in social life. 2) Knows the types of communication. 3) Comprehend the importance of self-knowledge in communication. 4) Knows the elements of communication. 5) Knows the importance of body language in communication.
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
COURSE DEFINITION	In this course, basic elements and functions of communication, structural and contextual features of communication, and communication types such as verbal, nonverbal, written and visual communication, individual?s communication with himself, interpersonal communication, groups and group communication, organizations and organizational communication, mass communication, international communication, public communication will be taught. The significance of effective communication in the service sector will be emphasized and its positive effects on customers and employees will be mentioned.
COURSE CONTENTS	WEEK TOPICS 1st Week İmportance of human relations in social life 2nd Week Characteristics and elements of communication process 3rd Week Types and characteristics of communication 4th Week Self-recognition process in communication 5th Week Communication barriers 6th Week Active listening 7th Week You and me in communication 8th Week Midterm 9th Week Empathy in communication 10th Week Effective communication in the family 11th Week Effective communication within the organization 12th Week Effective communication in the classroom 13th Week Healthy communication skills activities 14th Week Healthy communication skills activities 15th Week Final Exam
RECOMENDED OR REQUIRED READING	1. Lecture notes.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Discussion,Questions/Answers,Case Study,Practice,Presentation,Project
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 30 Total(%) 30 Contribution of In-term Studies to Overall Grade(%) 30 Contribution of Final Examination to Overall Grade(%) 70 Total(%) 100
ECTS WORKLOAD	Activities Number Hours Workload Midterm exam 1 3 3 Preparation for Quiz Individual or group work 1 75 75 Preparation for Final exam 1 65 65 Course hours 14 3 42 Preparation for Midterm exam 1 55 55 Laboratory (including preparation) Final exam 1 3 3 Homework 3 2 6 Presentation (including preperation) 7 3 21 Article Presentation 5 3 15 Total Workload 285 Total Workload / 30 9,5 ECTS Credits of the Course 10
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No