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COURSE UNIT TITLECOURSE UNIT CODESEMESTERTHEORY + PRACTICE (Hour)ECTS
HUMAN RESOURCE MANAGEMENT IN HOSPITALITY OPERATIONS TOT382 Sixth Term (Spring) 3 + 0 5

TYPE OF COURSE UNITCompulsory Course
LEVEL OF COURSE UNITBachelor's Degree
YEAR OF STUDY3
SEMESTERSixth Term (Spring)
NUMBER OF ECTS CREDITS ALLOCATED5
NAME OF LECTURER(S)Lecturer İper İncekara
LEARNING OUTCOMES OF THE COURSE UNIT At the end of this course, the students;
1) Will be able to define management functions and their relations with human resource management in hospitality operations.
2) Will be able to define the main concepts of human resource management in hospitality operations and discuss the strategic importance of human resource management.
3) Will be able to explain human resource planning and job analysis process applied in hospitality operations.
4) Will be able to define recruitment and selection process and be understood their applications in organizations stated in tourism industry.
5) Will be able to explain training processes within the organization and knows the major methods of training.
6) Will be able to define performance appraisal process within the organization and understands performance management system.
7) Will be able to explain compensation systems and job evaluation methods.
8) Will be able to understand the human resource applications in hospitality operations.
MODE OF DELIVERYFace to face
PRE-REQUISITES OF THE COURSENo
RECOMMENDED OPTIONAL PROGRAMME COMPONENTNone
COURSE DEFINITIONThis course covers the foundations of HRM theories, job analysis, human resource planning, recruitment and selection, orientation, training and development individual career planning and development activities and performance appraisal, pay, benefits, additional financial rewards, nonfinancial rewards, safety and health, employee and labor relations.
COURSE CONTENTS
WEEKTOPICS
1st Week Introduction to human resource management in hospitality operations
2nd Week Job analysis and job design
3rd Week Job analysis and job design
4th Week Human resource planning and recruitment
5th Week Employee testing and selection and ınterviewing
6th Week Orientation
7th Week Training and development
8th Week Mid-term
9th Week Performance appraisal process and performance management
10th Week Compensation and job evaluation
11th Week Applications of hrm functions in hospitality operations.
12th Week Presentations
13th Week Presentations
14th Week Evaluation
RECOMENDED OR REQUIRED READINGDessler, G. Human Resource Management, International Edition, Prentice Hall Publications, 2010.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODSLecture, Discussion, Questions/Answers, Project, Presentation
ASSESSMENT METHODS AND CRITERIA
 QuantityPercentage(%)
Mid-term125
Quiz210
Project110
Presentation of Article210
Total(%)55
Contribution of In-term Studies to Overall Grade(%)55
Contribution of Final Examination to Overall Grade(%)45
Total(%)100
LANGUAGE OF INSTRUCTIONTurkish
WORK PLACEMENT(S)No
  

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