TYPE OF COURSE UNIT	Compulsory Course
LEVEL OF COURSE UNIT	Bachelor's Degree
YEAR OF STUDY	1
SEMESTER	Second Term (Spring)
NUMBER OF ECTS CREDITS ALLOCATED	6
NAME OF LECTURER(S)	-
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Will be able to know the basic concepts about hospitality and the process of historical development of hospitality. 2) Will be able to know the basic concepts about hotel management and explain the managerial process. 3) Will be able to know the departments in hotels and the relationships between the departments. 4) Will be able to explain the responsibility and activity areas of departments in hotels. 5) Will be able to know the duties and responsibilities of employees work in hotels.
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT	None
COURSE DEFINITION	This course is designed and composed to prepare students for hotel management and managerial processes, divisions and departments, engineering and maintenance operations and responsibilities of the personnel.
COURSE CONTENTS	WEEK TOPICS 1st Week Introduction to hotel ındustry 2nd Week Management and organization in hotel operations 3rd Week Management and organization in hotel operations 4th Week Front office department 5th Week Housekeeping department 6th Week Food and beverage division 7th Week Food and beverage division 8th Week Mid-term 9th Week Sales and marketing division 10th Week Support divisions and/or departments 11th Week Support divisions and/or departments 12th Week Case studies 13th Week Case studies 14th Week Case studies
RECOMENDED OR REQUIRED READING	Çakıcı A.C., Kozak M., Azaltun M., Sökmen A. Otel İşletmeciliği. Detay Yayıncılık, Ankara, 2002. Angelo R.M., Vladimir A.N. An Introduction to Hospitality Today. Third Edition, Educational Institute of AHMA, Michigan, 1998. Gray W.S., Liguori S.C. Hotel Motel Management and Operations, Blackwell Publishing, London, 1987.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Discussion,Case Study
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 30 Quiz 2 10 Oral Exam 1 10 Total(%) 50 Contribution of In-term Studies to Overall Grade(%) 50 Contribution of Final Examination to Overall Grade(%) 50 Total(%) 100
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No