TYPE OF COURSE UNIT	Compulsory Course
LEVEL OF COURSE UNIT	Bachelor's Degree
YEAR OF STUDY	1
SEMESTER	Second Term (Spring)
NUMBER OF ECTS CREDITS ALLOCATED	5
NAME OF LECTURER(S)	Assistant Professor Beste Nigar Erdem
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) will learn effective communication techniques. 2) will learn how to communicate with patients.
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT	None
COURSE DEFINITION	Verbal and non-verbal communication skills will be gained. To understand how communication is used to develop, negotiate, maintain, and terminate relationships; To examine specific communication competencies and strategies to enhance interpersonal communication effectiveness in relationships.
COURSE CONTENTS	WEEK TOPICS 1st Week Interpersonal communycatyon definitions and basic properties 2nd Week Basic theoretical approaches 3rd Week Self concept - self esteem - self-confidence 4th Week Listening and empathy 5th Week Communication conflicts 6th Week Perception 7th Week Verbal - written and visual communication 8th Week Negotiation techniques 9th Week Negotiation techniques 10th Week Non-verbal communication and body language 11th Week Policy and body language 12th Week Interpersonal communication - ethics - lie 13th Week Interpersonal communycatyon-group-crowded 14th Week Globalization and interpersonal communication 15th Week Review
RECOMENDED OR REQUIRED READING	1)BALTAŞ, Z. - BALTAŞ, A. (1999); Bedenin Dili, İletişim Becerinizin Anahtarı Sessiz Diliniz, Remzi Kitabevi, İstanbul. 2)COOPER, Ken (1989); Sözsüz İletişim, Rota Yayıncılık, , İstanbul. 3)CÜCELOĞLU, D. (1997); Yeniden İnsan İnsana, Remzi Kitabevi, İstanbul,. 4)DÖKMEN, Ü. (2005); "İletişim Çatışmaları ve Empati", Sistem Yayıncılık, İstanbul. 5)ERDOĞAN, İrfan (2002); İletişimi Anlamak, Erk Yayın, Ankara. 6)FAST, Julius (1999); Beden Dili- Siz Sussanız da Bedeniniz Konuşuyor, Kuraldışı Yayıncılık, İstanbul. 7)GIBLIN, L. (1995); İnsan İlişkilerinde Kendine Güven Ve Güç Elde Etmenin Yolları, Sistem Yay., İstanbul. 8)HARTLEY, Peter (1993); "Interpersonal Communication", London: Routledge. 9)HORN, Sam (2003); Tongue Fu, Sözlü Dövüş Sanatı, Boyner Yayınları, İstanbul. 10)HORTAÇSU, Nuran (2004); İnsan İlişkileri, İmge Kitabevi Yayınları. 11)HUXLEY, Aldous (2003); Algı Kapıları, "The Doors of Perception", İmge Kitabevi Yayınları, Ankara. 12)İNCEOĞLU, Metin (2004); Tutum-Algı-İletişim, Elips Kitap, Ankara. 13)JAMES, Judi (1999); Beden Dili, Olumlu İmaj Oluşturma, Alfa Basım Yayım, İstanbul. 14)KOÇ, Saim (2004); İletişimde Ustalaşmak, Bize Nasıl davranacaklarını Başkalarına Biz Öğretiriz, Kuraldışı Yayıncılık, İstanbul. 15)LAZAR, Judith (2001); İletişim Bilimi, Vadi Yayıncılık, Ankara. 16)LIEBERMAN J. D. (2004); Never Be Lied To Again, Kimse Size Yalan Söyleyemez, Kuraldışı Yayıncılık, İstanbul. 17)PEASE, A. (2003); Body Language - Beden Dili, Karşımızdakinin Davranışlarından Düşüncelerini Anlamanın Yolu, Rota Yayınları, , İstanbul. 18)REDMOND, V. M. (2000); Communication, Theories and Applications, Houghton Mifflin Company, U.S.A. 19)SAYDAM, A. (2005); Algılama Yönetimi, İletişimin Akıl ve Gönül Penceresi, Rota yayınları, İstanbul,. 20)SCHOBER, O. (1999); Beden Dili, Davranış Anahtarı, Beden Dilinin Günlük Yaşantımızdaki Yeri ve Önemi, Arion Yayınevi, İstanbul. 21)TAYFUN, Recep (2007); Etkili İletişim ve Beden Dili, Nobel Yayınevi, Ankara. 22)ZILLIOĞLU, Merih (2003); İletişim Nedir?, Cem Yayınevi, İstanbul.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Discussion,Presentation,Problem Solving,Questions/Answers
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Assignment 1 30 Project 1 10 Presentation of Article 1 10 Total(%) 50 Contribution of In-term Studies to Overall Grade(%) 50 Contribution of Final Examination to Overall Grade(%) 50 Total(%) 100
ECTS WORKLOAD	Activities Number Hours Workload Midterm exam 1 2 2 Preparation for Quiz Individual or group work 2 15 30 Preparation for Final exam 3 4 12 Course hours 14 3 42 Preparation for Midterm exam 14 1 14 Laboratory (including preparation) Final exam 1 2 2 Homework Project 1 24 24 Total Workload 126 Total Workload / 30 4,2 ECTS Credits of the Course 5
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No