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COURSE UNIT TITLECOURSE UNIT CODESEMESTERTHEORY + PRACTICE (Hour)ECTS
CONSUMER BEHAVIOUR TBF372 - 3 + 0 5

TYPE OF COURSE UNITElective Course
LEVEL OF COURSE UNITBachelor's Degree
YEAR OF STUDY-
SEMESTER-
NUMBER OF ECTS CREDITS ALLOCATED5
NAME OF LECTURER(S)-
LEARNING OUTCOMES OF THE COURSE UNIT At the end of this course, the students;
1) Will be able to explain the importance of consumer behaviour in market.
2) Will be able to know the items which compose the concepts of consumer behaviour (wants, needs, wishes etc.) and the roles of purchasing in a family.
3) Will be able to know different discipline's perspectives about consumer bahaviour and the items which constitute consumer model.
4) Will be able to explain psychological impacts on consumer behaviour (learning, memory, motivation, sensation, perception, attitude, changing attitude, emotions, personality, ego, values, life style).
5) Will be able to explain socio-cultural impacts on consumer behaviour (dynamism of a group, advisory groups, personel impacts and spreading innovations, social class, culture).
6) Will be able to explain the stages of purchasing process ( the structure of consumer's desicions, defining the problem, information seeking and evaluating other options, the behaviour during purchasing and after purchasing) the factors which affect this process.
7) Will be able to discuss possible consumer actions when the unsatisfaciton situation appears after purchasing.
MODE OF DELIVERYFace to face
PRE-REQUISITES OF THE COURSENo
RECOMMENDED OPTIONAL PROGRAMME COMPONENTNone
COURSE DEFINITIONAn approach to the analysis of consumer behavior; the role of consumer behavior in marketing strategy, consumer behavior and multiple perspectives, the socio economic and sociocultural influences on consumer behavior, the decision making process etc. are being examined.
COURSE CONTENTS
WEEKTOPICS
1st Week Introduction
2nd Week The importance of consumer behaviour in marketing
3rd Week The concept of consumer behaviour and its features
4th Week Interdisciplinary approach to consumer behaviour
5th Week The general model of consumer behaviour
6th Week Psychological impacts on consumer behaviour (learning, memory, motivation)
7th Week Sensation, perception
8th Week Mid-term
9th Week Attitude, changing attitude, emotions, personality, ego, values, life style
10th Week Socio-cultural impacts on consumer behaviour (dynamism of a group, advisory groups)
11th Week Personel impacts and spreading innovations, social class, culture.
12th Week Continue
13th Week Continue
14th Week Evaluation
RECOMENDED OR REQUIRED READINGTüketici Davranışı. Prof.Dr. Yavuz Odabaşı & Yrd.Doç.Dr. Gülfidan Barış, Mediacat Kitapları, , İstanbul 2002.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODSLecture,Discussion,Questions/Answers
ASSESSMENT METHODS AND CRITERIA
 QuantityPercentage(%)
Mid-term130
Quiz210
Project110
Total(%)50
Contribution of In-term Studies to Overall Grade(%)50
Contribution of Final Examination to Overall Grade(%)50
Total(%)100
ECTS WORKLOAD
Activities Number Hours Workload
Midterm exam111
Preparation for Quiz212
Individual or group work
Preparation for Final exam12020
Course hours14342
Preparation for Midterm exam13030
Laboratory (including preparation)
Final exam14040
Homework
Project12525
Total Workload160
Total Workload / 305,33
ECTS Credits of the Course5
LANGUAGE OF INSTRUCTIONTurkish
WORK PLACEMENT(S)No
  

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