At the end of this course, the students; 1) Will be able to explain the importance of consumer behaviour in market. 2) Will be able to know the items which compose the concepts of consumer behaviour (wants, needs, wishes etc.) and the roles of purchasing in a family. 3) Will be able to know different discipline's perspectives about consumer bahaviour and the items which constitute consumer model. 4) Will be able to explain psychological impacts on consumer behaviour (learning, memory, motivation, sensation, perception, attitude, changing attitude, emotions, personality, ego, values, life style). 5) Will be able to explain socio-cultural impacts on consumer behaviour (dynamism of a group, advisory groups, personel impacts and spreading innovations, social class, culture). 6) Will be able to explain the stages of purchasing process ( the structure of consumer's desicions, defining the problem, information seeking and evaluating other options, the behaviour during purchasing and after purchasing) the factors which affect this process. 7) Will be able to discuss possible consumer actions when the unsatisfaciton situation appears after purchasing.
MODE OF DELIVERY
Face to face
PRE-REQUISITES OF THE COURSE
No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
None
COURSE DEFINITION
An approach to the analysis of consumer behavior; the role of consumer behavior in marketing strategy, consumer behavior and multiple perspectives, the socio economic and sociocultural influences on consumer behavior, the decision making process etc. are being examined.
COURSE CONTENTS
WEEK
TOPICS
1st Week
Introduction
2nd Week
The importance of consumer behaviour in marketing
3rd Week
The concept of consumer behaviour and its features
4th Week
Interdisciplinary approach to consumer behaviour
5th Week
The general model of consumer behaviour
6th Week
Psychological impacts on consumer behaviour (learning, memory, motivation)
7th Week
Sensation, perception
8th Week
Mid-term
9th Week
Attitude, changing attitude, emotions, personality, ego, values, life style
10th Week
Socio-cultural impacts on consumer behaviour (dynamism of a group, advisory groups)
11th Week
Personel impacts and spreading innovations, social class, culture.
12th Week
Continue
13th Week
Continue
14th Week
Evaluation
RECOMENDED OR REQUIRED READING
Tüketici Davranışı. Prof.Dr. Yavuz Odabaşı & Yrd.Doç.Dr. Gülfidan Barış, Mediacat Kitapları, , İstanbul 2002.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS
Lecture,Discussion,Questions/Answers
ASSESSMENT METHODS AND CRITERIA
Quantity
Percentage(%)
Mid-term
1
30
Quiz
2
10
Project
1
10
Total(%)
50
Contribution of In-term Studies to Overall Grade(%)
50
Contribution of Final Examination to Overall Grade(%)
50
Total(%)
100
ECTS WORKLOAD
Activities
Number
Hours
Workload
Midterm exam
1
1
1
Preparation for Quiz
2
1
2
Individual or group work
Preparation for Final exam
1
20
20
Course hours
14
3
42
Preparation for Midterm exam
1
30
30
Laboratory (including preparation)
Final exam
1
40
40
Homework
Project
1
25
25
Total Workload
160
Total Workload / 30
5,33
ECTS Credits of the Course
5
LANGUAGE OF INSTRUCTION
Turkish
WORK PLACEMENT(S)
No
KEY LEARNING OUTCOMES (KLO) / MATRIX OF LEARNING OUTCOMES (LO)