At the end of this course, the students; 1) Will be able to recognize their conflict management styles. 2) Will be able to develop communication skills 3) Will be able to develop problem solving skills 4) Will be able to develop conflict management skills.
MODE OF DELIVERY
Face to face
PRE-REQUISITES OF THE COURSE
No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
There is no recommended optional programme component for this course.
COURSE DEFINITION
The aimed of the lesson is the development of the conflict management and communication skills of students.The content of the lesson comprises of;definition of the conflicts in relationships,types and reasons of it and communication skills for the management of conflict.
COURSE CONTENTS
WEEK
TOPICS
1st Week
Definition of conflict -Types of conflict-Reasons of conflict
2nd Week
Perception- prejudgement
3rd Week
Attribution Theory
4th Week
Self-knowledge
5th Week
Comunication skills and conflict (Feedback)
6th Week
Comunication skills and conflict (Nonverbal comuncation)
7th Week
Comunication skills and conflict (Listening )
8th Week
I. Midterm examination-Comunication skills and conflict ( empathy)
9th Week
Types of behaviour
10th Week
Dealing with anger
11th Week
Dealing methods towards to feeling and body
12th Week
Dealing methods towards to behaviours
13th Week
Conflict resolution methods, Problem solving method
14th Week
Presentation of the Project
RECOMENDED OR REQUIRED READING
- Üstün, B, Demir, S.(2018) Hemşirelikte İletişim, Akademi yayıncılık - Üstün, B., Akgün, E., Partlak, N. (2005) Hemşirelikte İletişim Becerileri Öğretimi , İzmir - Cloke K., Goldsmith J. (2018) Çatışma Yönetimi, Solo Unitas Yayınevi - Ekici D (2013) Ekici D, Cerit K, Gür E, Mert T, Türkmen S (2016) Sağlık Hizmetinde Yönetsel Sorunların Analizi, Sim Matbaası, Ankara. (ISBN -978-605-86352-2-7)
