At the end of this course, the students; 1) Have the ability to define quality. 2) Have the ability to analyze quality costs. 3) Gains the ability to calculate poor quality losses with the Taguchi loss function. 4) Have the ability to use problem solving tools. 5) Have the ability to make measurement system analysis. 6) Have the ability to make process capability analysis. 7) Have the ability to interpret control charts. 8) Have information about ISO9000 Quality Standards and total quality management. 9) Have the ability to analyze error types and effects. 10) Have the ability to create a quality house. 11) Have the ability to perform quality control based on acceptance sampling. 12) Have the ability to calculate reliability and system reliability. 13) Have the ability to work in disciplinary and multi-disciplinary teams and to receive and give clear and understandable instructions.
MODE OF DELIVERY
Face to face
PRE-REQUISITES OF THE COURSE
No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
None
COURSE DEFINITION
This course introduces quality and quality variation, total quality, quality assurrance (ISO 9000 etc.), data analysis and problem solving, tolerances and spesifications, statistical process control, acceptence planning, quality costs, FMEA (Failure Mode and Effect Analysis), QFD (Quality Function Deployment), benchmarking and strategic management topics.
COURSE CONTENTS
WEEK
TOPICS
1st Week
Introduction: Quality concept, Dimensions of quality, Concept of quality improvement, quality assurance based on ISO 9001:2015.
2nd Week
Quality costs.
3rd Week
Taguchi quality loss functions.
4th Week
Problem solving techniques for control and improvement
5th Week
Control charts for variables.
6th Week
Control charts for attributes.
7th Week
Applications of MINITAB for quality control I.
8th Week
Midterm.
9th Week
Process capability analysis.
10th Week
Failure Mode Effect Analysis (FMEA), Quality Function Deployment (QFD).
11th Week
Acceptance sampling and operating characteristic (OC) curve.
12th Week
Reliability and system reliability.
13th Week
Applications of MINITAB for quality control II.
14th Week
General review
RECOMENDED OR REQUIRED READING
Montgomery, D. (2005) Intro to Statistical Quality Control, John Wiley & Sons; Kolarik, W. (1995) Creating Quality, McGraw-Hill.