TYPE OF COURSE UNIT	Compulsory Course
LEVEL OF COURSE UNIT	Associate Degree
YEAR OF STUDY	1
SEMESTER	First Term (Fall)
NUMBER OF ECTS CREDITS ALLOCATED	5
NAME OF LECTURER(S)	Assistant Professor Menekşe Öztoprak Lecturer Olga Ürün Çiftçi Usta
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Identify secretaryship job in general, 2) Learn secretaryship types, duties and responsibilities. 3) Know the properties of secretary. 4) Understand the qualifications of secretaryship job, 5) Performs effective and successful communication,
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT	None
COURSE DEFINITION	Importance of the secretarial work for the office. Duties and responsibilities of secretary. Kinds of secretarial work, occupational attributes. Business entertaining, courtesies, manners.
COURSE CONTENTS	WEEK TOPICS 1st Week General introduction to the course-definition of secretaryship-general concepts 2nd Week The meaning and scope of secretaryship job 3rd Week Secretaryship types, secretaryship education 4th Week Duties and responsibilities of a secretary 5th Week Personal properties of a secretary 6th Week Professional qualifications of a secretary 7th Week the properties that a secretary should own, job ethics of a secretary, human relations 8th Week MIDTERM 9th Week Politeness, manner and protocol rules in secretaryship 10th Week Conversation rules on the phone, physical appearence of a secretary 11th Week Organizing meetings by a secretary 12th Week Explaining time and image management in general 13th Week secretaryship services and office stewardess 14th Week Effective communication methods in secretaryship job
RECOMENDED OR REQUIRED READING	1. Öztoprak M.(2006) Sekreterlik Bilgisi, Seçkin Yayıncılık. 2. Altınöz M.(1999) Günümüz İş Ortamında Sekreterlik, Yargı Yayınevi. 3. Tutar H. (2002) Yönetici Sekreterliği, Nobel Yayınları. 4. Koç H. Ve Uygur A (2003) Sekreterlik Teknikleri, Detay Yayıncılık. 5. Demir P. (2000) Sekreterlik Teknikleri ve Büro Yönetimi, Tutibay Yayınları.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Presentation,Case Study,Questions/Answers
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 40 Quiz 1 20 Total(%) 60 Contribution of In-term Studies to Overall Grade(%) 60 Contribution of Final Examination to Overall Grade(%) 40 Total(%) 100
ECTS WORKLOAD	Activities Number Hours Workload Midterm exam 1 1 1 Preparation for Quiz 1 25 25 Individual or group work Preparation for Final exam 1 40 40 Course hours 14 3 42 Preparation for Midterm exam 1 40 40 Laboratory (including preparation) Final exam 1 1 1 Homework Total Workload 149 Total Workload / 30 4,96 ECTS Credits of the Course 5
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No