| TYPE OF COURSE UNIT | Elective Course |
| LEVEL OF COURSE UNIT | Master's Degree Without Thesis |
| YEAR OF STUDY | - |
| SEMESTER | - |
| NUMBER OF ECTS CREDITS ALLOCATED | 8 |
| NAME OF LECTURER(S) | Professor Korkut Ersoy
|
| LEARNING OUTCOMES OF THE COURSE UNIT |
At the end of this course, the students;
1) Understand the dimensions and elements of quality and quality improvement,
2) Discuss the strategic role of quality and quality improvement issues and problems,
3) Understand the quality concept and quality control methods and techniques and statistical quality control,
4) Learn the new approaches in quality field such as Total 5.Quality Management and its philosophy,
5) Implement the methodology of the quality management through the steps of TQM.
|
| MODE OF DELIVERY | E-Learning |
| PRE-REQUISITES OF THE COURSE | No |
| RECOMMENDED OPTIONAL PROGRAMME COMPONENT | There is no recommended optional programme component for this course. |
| COURSE DEFINITION | |
| COURSE CONTENTS | | WEEK | TOPICS |
|---|
| 1st Week | Quality, Quality in Healthcare and History | | 2nd Week | Patient Satisfaction in Healthcare and Measurement Methods | | 3rd Week | Quality Measurement in Healthcare | | 4th Week | Quality Improvement and Team Work | | 5th Week | Continuous Quality Improvement | | 6th Week | Total Quality Management | | 7th Week | Total Quality Management | | 8th Week | Quality Improvement Models | | 9th Week | Tools for Quality Improvement | | 10th Week | Relationship Between Quality, Productivity and Cost | | 11th Week | Certification of Health Services | | 12th Week | Accreditaion in Helathcare | | 13th Week | Quality Measurement of Healthcare Services in Turkey | | 14th Week | Patient Safety | | 15th Week | |
|
| RECOMENDED OR REQUIRED READING | Goetsch, David L. (2000), Quality Management: Introduction to total quality management for production, processing, and services, Prentice Hall,
Oksuz, Malhan (2005) Sağlığa Bağlı Yaşam Kalitesi: Kalitemetri, Baskent Universitesi Yayınları (3) Oksuz, Malhan (2005) "Birinci Basamak Sağlık Hizmetlerinde Kodlama Sınıflandırma" Baskent Universitesi Yayınları
|
| PLANNED LEARNING ACTIVITIES AND TEACHING METHODS | Lecture |
| ASSESSMENT METHODS AND CRITERIA | | | Quantity | Percentage(%) |
|---|
| Attendance | 14 | 10 | | Other | 1 | 10 | | Total(%) | | 20 | | Contribution of In-term Studies to Overall Grade(%) | | 20 | | Contribution of Final Examination to Overall Grade(%) | | 80 | | Total(%) | | 100 |
|
| ECTS WORKLOAD |
| Activities |
Number |
Hours |
Workload |
| Midterm exam | | | | | Preparation for Quiz | | | | | Individual or group work | 14 | 12 | 168 | | Preparation for Final exam | 1 | 10 | 10 | | Course hours | 14 | 3 | 42 | | Preparation for Midterm exam | | | | | Laboratory (including preparation) | | | | | Final exam | 1 | 1 | 1 | | Homework | 1 | 15 | 15 | | Total Workload | | | 236 |
|---|
| Total Workload / 30 | | | 7,86 |
|---|
| ECTS Credits of the Course | | | 8 |
|---|
|
| LANGUAGE OF INSTRUCTION | Turkish |
| WORK PLACEMENT(S) | No |
| | |
