At the end of this course, the students; 1) Know the basic principles for modelling and mapping business processes, 2) Be able to solve the process problem using process modelling principles, 3) Be able to use the necessary information and principles to improve business processes, 4) Use the necessary information and principles to implement business processes in enterprises
MODE OF DELIVERY
Face to face
PRE-REQUISITES OF THE COURSE
No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
NA
COURSE DEFINITION
COURSE CONTENTS
WEEK
TOPICS
1st Week
Introduction
2nd Week
Introduction to Business Process Management
3rd Week
Process Identification
4th Week
Fundamental Business Process Modelling
5th Week
Advanced Business Process Modelling
6th Week
Process Discovery
7th Week
Process Analysis
8th Week
Midterm
9th Week
Process Analysis
10th Week
Process Redesign
11th Week
Process Redesign
12th Week
Process Redesign
13th Week
Process Automation
14th Week
Process Automation
RECOMENDED OR REQUIRED READING
Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2013). Fundamentals of business process management (Vol. 1, p. 2). Heidelberg: Springer.