Key Learning Outcomes
- Demonstrates basic reading, comprehension, speaking and writing skills in the English language
- Has a basic knowledge of the main theories, facts, concepts and principles in the field of tourism, travel agency and tour operator services.
- Uses techniques, tools and equipment related to tourism and travel services; has the ability to use agency automation systems.
- Transfers the knowledge he/she has at the level of basic skills through written and verbal communication; communicates effectively with guests and collaborators.
- Gains the ability to work under workload, stress and pressure, as well as occupational safety, worker health, environmental protection knowledge and quality awareness.
- It fulfills and develops service processes related to Tourism and Travel Management in line with consumer needs and wishes, and offers solutions to problems that will affect service processes.
- Knows national and international legal regulations, social, environmental and professional ethical values related to Tourism and Travel Management and develops behaviors accordingly.
- Communicates effectively with written, oral, non-verbal and visual ways and demonstrates presentation skills, works effectively as a team and independently.
- With the awareness of lifelong learning, it develops its knowledge, skills and competencies, and pays attention to the personal care, hygiene, clothing and appearance required by the tourism sector.
- It is aware of the United Nations Sustainable Development Goals [GOAL 1: No Poverty GOAL 2: Zero Hunger GOAL 3: Good Health and Well-being GOAL 4: Quality Education GOAL 5: Gender Equality GOAL 6: Clean Water and Sanitation GOAL 7: Affordable and Clean Energy GOAL 8: Decent Work and Economic Growth GOAL 9: Industry, Innovation and Infrastructure GOAL 10: Reduced Inequality GOAL 11: Sustainable Cities and Communities GOAL 12: Responsible Consumption and Production GOAL 13: Climate Action GOAL 14: Life Below Water GOAL 15: Life on Land GOAL 16: Peace and Justice Strong Institutions GOAL 17: Partnerships to achieve the Goal]
- Gains knowledge of general business, economics, sociology and psychology and comprehends strategies for human resources management, food and beverage applications, accounting and finance, management and marketing in tourism businesses.
- Generates professional knowledge from the data and synthesizes, analyzes, interprets and evaluates the produced knowledge; gain the ability of doing research project preparation and using the information in solving the problems; makes personal and professional development permanent.
- Knows the travel motivation of tourists, the countries and cultures in the destination, has information about the development and promotion of travel products.
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