| TYPE OF COURSE UNIT | Elective Course |
| LEVEL OF COURSE UNIT | Master's Degree With Thesis |
| YEAR OF STUDY | - |
| SEMESTER | - |
| NUMBER OF ECTS CREDITS ALLOCATED | 10 |
| NAME OF LECTURER(S) | Professor Yusuf Tansel İç
|
| LEARNING OUTCOMES OF THE COURSE UNIT |
At the end of this course, the students;
1) will have an ability to apply FMEA
2) will have an ability to apply QFD
3) will have an ability to interpret service quality models
4) will have an ability to analyze quality costs
5) will have an ability to calculate productivity
6) will have an ability to apply value analysis
|
| MODE OF DELIVERY | Face to face |
| PRE-REQUISITES OF THE COURSE | No |
| RECOMMENDED OPTIONAL PROGRAMME COMPONENT | None |
| COURSE DEFINITION | |
| COURSE CONTENTS | | WEEK | TOPICS |
|---|
| 1st Week | General view about the course and FMEA | | 2nd Week | FMEA | | 3rd Week | QFD | | 4th Week | Service quality measurement models | | 5th Week | Quality costs | | 6th Week | Quality costs | | 7th Week | Quality (control) circles | | 8th Week | Midterm | | 9th Week | TPM and 5S | | 10th Week | Value analysis | | 11th Week | Mistake-proofing - poka-yoke | | 12th Week | Lean management principles | | 13th Week | Article presentations | | 14th Week | Visiting speaker |
|
| RECOMENDED OR REQUIRED READING | Deming E. (1996) Krizden Çıkış, Kalder Yayınları.
Imai, (1986) Kaizen, Kalder Yayınları.
Juran and Gryna (2001) Quality Planning & Analysis, 4th ed., McGraw-Hill.
Shingo, S.(1986) Zero Quality Control, Productivity Press.
|
| PLANNED LEARNING ACTIVITIES AND TEACHING METHODS | Lecture,Discussion,Questions/Answers,Case Study,Problem Solving,Presentation |
| ASSESSMENT METHODS AND CRITERIA | | | Quantity | Percentage(%) |
|---|
| Mid-term | 1 | 30 | | Assignment | 9 | 20 | | Presentation of Article | 1 | 15 | | Total(%) | | 65 | | Contribution of In-term Studies to Overall Grade(%) | | 65 | | Contribution of Final Examination to Overall Grade(%) | | 35 | | Total(%) | | 100 |
|
| ECTS WORKLOAD |
| Activities |
Number |
Hours |
Workload |
| Midterm exam | 1 | 2 | 2 | | Preparation for Quiz | | | | | Individual or group work | 14 | 12 | 168 | | Preparation for Final exam | 1 | 20 | 20 | | Course hours | 14 | 3 | 42 | | Preparation for Midterm exam | 1 | 20 | 20 | | Laboratory (including preparation) | | | | | Final exam | 1 | 2 | 2 | | Homework | 10 | 6 | 60 | | Total Workload | | | 314 |
|---|
| Total Workload / 30 | | | 10,46 |
|---|
| ECTS Credits of the Course | | | 10 |
|---|
|
| LANGUAGE OF INSTRUCTION | Turkish |
| WORK PLACEMENT(S) | No |
| | |
