At the end of this course, the students; 1) Know the differences and similarities between the concepts of risk (communication) and crisis (communication). 2) Learn the basic approaches and strategies in risk and crisis communication. 3) Critically evaluate the effects of risks and crises on both organizations and public.
MODE OF DELIVERY
Face to face
PRE-REQUISITES OF THE COURSE
No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
None
COURSE DEFINITION
In today?s societies which are full of uncertainty and insecurity, both institutions and publics are faced with various risks and crises. In this course, the differences between the concepts of risk and crisis will be discussed, and the basic approaches and strategies in risk communication and crisis communication will be included. Within the scope of the course, the effects of risks and crises on institutions, and how public categories are affected by risks and crises will be discussed. Therefore, the course aims to show how risk and crisis communication strategies should be at a normative level, and on the other hand, it aims to present a critical evaluation of examples of risk and crisis communication in the world and in Türkiye.
COURSE CONTENTS
WEEK
TOPICS
1st Week
Introduction to the course
2nd Week
Understanding today's society: Uncertainty, insecurity and crisis/risks-1
3rd Week
Understanding today's society: Uncertainty, insecurity and crisis/risks-2
4th Week
Crises: Definitions, characteristics and causes
5th Week
Crisis Communication: Models, strategies and approaches
6th Week
Risks: Definitions, characteristics and causes
7th Week
Risk Communication: Models, strategies and approaches
8th Week
Midterm
9th Week
Organizations and Publics in the Face of Risks and Crises
10th Week
Organizations and Publics in the Face of Risks and Crises
11th Week
Student presentations
12th Week
Student presentations
13th Week
Student presentations
14th Week
Student presentations
RECOMENDED OR REQUIRED READING
Bauman, Z. (2020). Akışkan Korku. İstanbul: Ayrıntı. Beck, U. (2011). Risk Toplumu: Başka Bir Modernliğe Doğru. İstanbul: İthaki. Coombs, W. T. & Holladay, S. J. (2010). (Eds). The Handbook of Crisis Communication. UK: Wiley-Blackwell. Çınarlı, İ. (2016). Kriz İletişimi. İstanbul: Beta. Furedi, F. (2017). Korku Kültürü: Risk Almamanın Riskleri. İstanbul: Ayrıntı. Harrison, F. (2018). Travmatize Toplum: Hile Yapmayı Nasıl Yasaklar ve Uygarlığımızı Kurtarırız? İstanbul: Ayrıntı. Heath, R. L. & O?Hair, H. D. (2009). Handbook of Risk and Crisis Communication. New York: Routledge. Pira, A. & Sohodol, Ç. (2020). Kriz Yönetimi: Halkla İlişkiler Açısından Bir Değerlendirme. İstanbul: İletişim. Vergiliel Tüz, M. (2014). Kriz Yönetimi: Uygulama İçin Temel Adımlar. Ankara: Nobel. Yakut, İ. (2008). İletişim Bilimi Perspektifinden Risk İletişimi Stratejileri. Kocaeli: Umuttepe.