TYPE OF COURSE UNIT	Elective Course
LEVEL OF COURSE UNIT	Associate Degree
YEAR OF STUDY	-
SEMESTER	-
NUMBER OF ECTS CREDITS ALLOCATED	5
NAME OF LECTURER(S)	-
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Create the infrastructure of the Quality Management System 2) Have information about the Quality Standards 3) Use the Quality Standards 4) Manage Process 5) Make the analysis of the process
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT	None
COURSE DEFINITION	The meaning of Total Quality Management, content and teaching applications.
COURSE CONTENTS	WEEK TOPICS 1st Week General informations about course scope, operation and evaluation. 2nd Week Define About Concepts 3rd Week What's Total Quality Management? 4th Week Pioneers of Total Quality 5th Week Corporate Culture and Quality 6th Week Teamwork and Quality 7th Week Repetition 8th Week Midterm Exam 9th Week Quality and Leadership 10th Week Quality and Planning 11th Week Quality Standards 12th Week Quality and Cost Relationship 13th Week Data Evaluation 14th Week Repetition
RECOMENDED OR REQUIRED READING	- TKY (Şimşek, T.) - Kalite Yönetiminde ISO 9000 Uygulamaları (Peşkircioğlu, N.) - TK (Kavrakoğlu, İ.)
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Questions/Answers
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 30 Assignment 1 20 Total(%) 50 Contribution of In-term Studies to Overall Grade(%) 50 Contribution of Final Examination to Overall Grade(%) 50 Total(%) 100
ECTS WORKLOAD	Activities Number Hours Workload Midterm exam 1 1 1 Preparation for Quiz Individual or group work Preparation for Final exam 1 40 40 Course hours 14 3 42 Preparation for Midterm exam 1 25 25 Laboratory (including preparation) Final exam 1 1 1 Homework Project 1 40 40 Total Workload 149 Total Workload / 30 4,96 ECTS Credits of the Course 5
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No