TYPE OF COURSE UNIT	Compulsory Course
LEVEL OF COURSE UNIT	Associate Degree
YEAR OF STUDY	1
SEMESTER	Second Term (Spring)
NUMBER OF ECTS CREDITS ALLOCATED	6
NAME OF LECTURER(S)	Instructor İsmail Bozkurt
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Ability to create guest, company and agency profile. 2) Ability to make Front Desk, Cashiering and Housekeeping 3) Ability to make reports 4) Checkin and out functions.
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT	None
COURSE DEFINITION	This course aims to enable students to use effectively FidelioOpera front and back office program by various applications of computer.
COURSE CONTENTS	WEEK TOPICS 1st Week Introduction to Fidelio Opera Program 2nd Week Guest Profile 3rd Week Agency and Company Profiles 4th Week Reservation Options 5th Week Reservation Options 6th Week Group Reservation Options 7th Week Agency Reservation Options 8th Week Midterm 9th Week Check-in Options 10th Week Cashiering 11th Week Cashiering 12th Week Cashiering 13th Week Reports 14th Week Check-out and Housekeeping
RECOMENDED OR REQUIRED READING	Sökmen, A. (2009). Konaklama İşletmelerinde Opera-PMS Otomasyon Programı.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Practice, Lecture, Presentation
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 40 Assignment 1 10 Total(%) 50 Contribution of In-term Studies to Overall Grade(%) 50 Contribution of Final Examination to Overall Grade(%) 50 Total(%) 100
ECTS WORKLOAD	Activities Number Hours Workload Midterm exam 1 1 1 Preparation for Quiz Individual or group work 6 5 30 Preparation for Final exam 1 50 50 Course hours 14 3 42 Preparation for Midterm exam 1 45 45 Laboratory (including preparation) Final exam 1 1 1 Homework Total Workload 169 Total Workload / 30 5,63 ECTS Credits of the Course 6
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No