TYPE OF COURSE UNIT	Elective Course
LEVEL OF COURSE UNIT	Bachelor's Degree
YEAR OF STUDY	-
SEMESTER	-
NUMBER OF ECTS CREDITS ALLOCATED	3
NAME OF LECTURER(S)	Instructor Seyit Başkonak
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Understand the importance of protocol and rules of social behavior. 2) Knows and applies proper dressing and behaving. 3) Learns the rules of meeting and introducing, behaving appropriately in the workplace and the rules of speaking on the phone. 4) Appointment, written communication and meeting rules to learn. 5) Organize social and official dinner invitations.
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
COURSE DEFINITION	Historical development of social behavior and protocol rules and the importance of knowing and applying protocol rules in social life and work environment are explained. The importance of outer appearance and clothing, acquaintance and introduction, addressing and greeting, welcome and farewell are taught. Code of conduct and relations with superiors, protocol on telephone, appointment protocol, protocol in written communication, business meetings and meeting protocol are explained. Official invitations, business lunches, giving gifts, sending flowers, thanking, protocol rules applied in vehicles are also included in the course.
COURSE CONTENTS	WEEK TOPICS 1st Week Course content, treatment and general information about sexuality 2nd Week Knowing the protocols and their importance in adapting to social life and business environment 3rd Week Social behavior and protocol rules 4th Week Importance of Appearance and Clothing 5th Week Meeting and Introduction 6th Week Greetings and Greetings, Welcoming and Farewell 7th Week Midterm 8th Week Code of Conduct at the Authority and Relations with Seniors 9th Week Protocol in Telephone, Appointment Protocol and Protocol in Written Communication 10th Week Invitation and Banquet Protocol 11th Week Job interviews, Meeting Protocol, Protocol Implemented in Vehicles 12th Week Protocol Articles and Executive Assistant Protocol 13th Week Final exam
RECOMENDED OR REQUIRED READING	1. Aytürk, N. (2011). Protokol Bilgisi. Nobel Yayıncılık, Ankara. 2. Ünlütürk, A. (2002). Sosyal Davranış Kuralları ve Protokol. Dost Kitapevi, Ankara.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Discussion,Questions/Answers,Practice,Presentation,Report Preparation,Project
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 40 Total(%) 40 Contribution of In-term Studies to Overall Grade(%) 40 Contribution of Final Examination to Overall Grade(%) 60 Total(%) 100
ECTS WORKLOAD	Activities Number Hours Workload Midterm exam 1 1 1 Preparation for Quiz Individual or group work 1 15 15 Preparation for Final exam 1 25 25 Course hours 14 2 28 Preparation for Midterm exam 1 20 20 Laboratory (including preparation) Final exam 1 1 1 Homework 3 1 3 Total Workload 93 Total Workload / 30 3,1 ECTS Credits of the Course 3
LANGUAGE OF INSTRUCTION	Turkish
WORK PLACEMENT(S)	No