TYPE OF COURSE UNIT | Elective Course |
LEVEL OF COURSE UNIT | Associate Degree |
YEAR OF STUDY | - |
SEMESTER | - |
NUMBER OF ECTS CREDITS ALLOCATED | 3 |
NAME OF LECTURER(S) | Assistant Professor Hüseyin Tolga Çağatay Assistant Professor Burhan Alper Beder
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LEARNING OUTCOMES OF THE COURSE UNIT |
At the end of this course, the students; 1) Create the infrastructure of the Quality Management System 2) Have information about the Quality Standards 3) Use the Quality Standards 4) Manage Process 5) Make the analysis of the process
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MODE OF DELIVERY | Face to face |
PRE-REQUISITES OF THE COURSE | No |
RECOMMENDED OPTIONAL PROGRAMME COMPONENT | None |
COURSE DEFINITION | Student; makes the definitions of concepts related to quality, refers to the meaning and importance of quality certificates from the health field, counts the number of quality management processes, applies quality standards, fulfills the responsibility of quality control. |
COURSE CONTENTS | WEEK | TOPICS |
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1st Week | The concept of quality | 2nd Week | The concept of quality, standards and standardization | 3rd Week | Standards and standardization | 4th Week | The importance of standard in manufacturing and service sector | 5th Week | Management quality and standards | 6th Week | Environmental standards | 7th Week | Quality management system models | 8th Week | Midterm Exam | 9th Week | Quality management system models, strategic management | 10th Week | Strategic management | 11th Week | Participatory management | 12th Week | The process management system | 13th Week | Resource management system | 14th Week | EFQM excellence model |
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RECOMENDED OR REQUIRED READING | Nurettin, Peşkircioğlu, Kalite Yönetiminde ISO 9000 UygulamalarıAnkara Yılmaz, M. (2003). Kalite Yönetim Sistemlerinin Evrimi ve Toplam Kalite Yönetiminin Banknot Matbaası Genel Müdürlüğüne Uygulanabilirliği. Ankara. (Uzman Yeterlilik Tezi)[1] Dr. Seyfi Top, Toplam Kalite Yönetimi Bağlamında Sürekli İyileştirme Anlayışı Prof. Dr. Hasan Şimşek, Toplam Kalite Yönetimi Donald, A. Sanders,Judith A. Sanders, Richard H. Johnson, ISO 9000:Nedir?, Niçin?, Nasıl?
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PLANNED LEARNING ACTIVITIES AND TEACHING METHODS | Lecture,Questions/Answers,Practice,Presentation |
ASSESSMENT METHODS AND CRITERIA | | Quantity | Percentage(%) |
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Mid-term | 1 | 50 | Total(%) | | 50 | Contribution of In-term Studies to Overall Grade(%) | | 50 | Contribution of Final Examination to Overall Grade(%) | | 50 | Total(%) | | 100 |
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ECTS WORKLOAD |
Activities |
Number |
Hours |
Workload |
Midterm exam | 1 | 1 | 1 | Preparation for Quiz | | | | Individual or group work | | | | Preparation for Final exam | 1 | 40 | 40 | Course hours | 14 | 2 | 28 | Preparation for Midterm exam | 1 | 20 | 20 | Laboratory (including preparation) | | | | Final exam | 1 | 1 | 1 | Homework | | | | Total Workload | | | 90 |
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Total Workload / 30 | | | 3 |
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ECTS Credits of the Course | | | 3 |
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LANGUAGE OF INSTRUCTION | Turkish |
WORK PLACEMENT(S) | No |
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