At the end of this course, the students; 1) Have knowledge about quality management and the importance of quality management in healthcare organizations, 2) Have knowledge about measurement of quality in healthcare organizations, 3) Have knowledge about measurement of quality in healthcare organizations in Turkey, 4) Have knowledge about quality certifications and accreditation in healthcare organizations
MODE OF DELIVERY
Face to face
PRE-REQUISITES OF THE COURSE
No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
There is no recommended optional programme component for this course.
COURSE DEFINITION
The objective of this course is to familiarize students with quality concepts, quality terms, quality principle, process definition and stages, team work, system concept, continuous quality improvement, accreditation, planning, total quality management, measurement, analysis evaluation, source management.
COURSE CONTENTS
WEEK
TOPICS
1st Week
Course Introduction
2nd Week
Historical Development of Quality Management
3rd Week
Historical Development of Quality Management
4th Week
Quality Improvement in Health Services
5th Week
Quality Improvement in Health Services
6th Week
Quality Control and Quality Assurance
7th Week
Quality Control and Quality Assurance
8th Week
Midterm Exam
9th Week
Total Quality Management
10th Week
Total Quality Management
11th Week
Benchmarking in Health Services
12th Week
Student Presentations
13th Week
Student Presentations
14th Week
Student Presentations
RECOMENDED OR REQUIRED READING
Juran, J.M. ve Godfrey, A.B. (1991) Juran?s Quality Handbook, Mc-Graw Hill. Kaya, S. (ed) (2013) Sağlık Kurumlarında Kalite Yönetimi.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS
Lecture,Discussion,Questions/Answers
ASSESSMENT METHODS AND CRITERIA
Quantity
Percentage(%)
Mid-term
1
30
Assignment
3
30
Total(%)
60
Contribution of In-term Studies to Overall Grade(%)
60
Contribution of Final Examination to Overall Grade(%)
40
Total(%)
100
ECTS WORKLOAD
Activities
Number
Hours
Workload
Midterm exam
1
1
1
Preparation for Quiz
0
0
0
Individual or group work
14
3
42
Preparation for Final exam
1
15
15
Course hours
14
3
42
Preparation for Midterm exam
1
10
10
Laboratory (including preparation)
0
0
0
Final exam
1
2
2
Homework
3
4
12
Article
3
5
15
Total Workload
139
Total Workload / 30
4,63
ECTS Credits of the Course
5
LANGUAGE OF INSTRUCTION
Turkish
WORK PLACEMENT(S)
No
KEY LEARNING OUTCOMES (KLO) / MATRIX OF LEARNING OUTCOMES (LO)
