TYPE OF COURSE UNIT	Elective Course
LEVEL OF COURSE UNIT	Master's Degree With Thesis
YEAR OF STUDY	-
SEMESTER	-
NUMBER OF ECTS CREDITS ALLOCATED	10
NAME OF LECTURER(S)	Professor Mehmet Çakar
LEARNING OUTCOMES OF THE COURSE UNIT	At the end of this course, the students; 1) Know the concepts about total quality management and its historical evolution. 2) Have knowledge about the fundamental concepts of quality management. 3) Can use problem solving tools and applications about quality management. 4) Have knowledge about international quality standard systems. 5) Gain skills about the coordination of direct and indirect processes, knowledge exchange, interdisciplinary team work, verification, validity, documentation and continuous improvement.
MODE OF DELIVERY	Face to face
PRE-REQUISITES OF THE COURSE	No
RECOMMENDED OPTIONAL PROGRAMME COMPONENT
COURSE DEFINITION	The aim of this course is to improve the managerial skills of the attendants by teaching the basic information about quality management and encourage them for using the quality management problem solving tools by practice. Today there are common known basic quality concepts that lacks the theoretical framework to be used for solving managerial issues in daily work life. Therefore, it is needed a theory-practice integration in quality management. The main idea of this course is to encourage the attendants to develop fast, creative and practical solutions for the daily managerial issues through quality management when it is needed in case studies or training activities.
COURSE CONTENTS	WEEK TOPICS 1st Week Introduction to the course 2nd Week Discussion of pretesting, evolution of quality systems, traditional structure 3rd Week Concept of prosess, process 4th Week Resource management 5th Week Human resources management 6th Week Plan and planning, cases 7th Week Data gathering and provision of information 8th Week Mid-term examination 9th Week Presentations and discussion 10th Week Process chain, interprocess communication and interaction 11th Week Goal setting, input characteristics, value added 12th Week Input-output linkage 13th Week PDCA cycle 14th Week Feedback, presentation of assignments (continuous improvement)
RECOMENDED OR REQUIRED READING	Current articles and handouts distributued by the instructor
PLANNED LEARNING ACTIVITIES AND TEACHING METHODS	Lecture,Discussion,Project
ASSESSMENT METHODS AND CRITERIA	Quantity Percentage(%) Mid-term 1 20 Assignment 1 30 Project 1 20 Total(%) 70 Contribution of In-term Studies to Overall Grade(%) 70 Contribution of Final Examination to Overall Grade(%) 30 Total(%) 100
LANGUAGE OF INSTRUCTION	English
WORK PLACEMENT(S)	No