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COURSE UNIT TITLECOURSE UNIT CODESEMESTERTHEORY + PRACTICE (Hour)ECTS
TOTAL QUALITY MANAGEMENT IN HEALTH CARE PUBH544 - 3 + 0 8

TYPE OF COURSE UNITElective Course
LEVEL OF COURSE UNITMaster's Degree With Thesis
YEAR OF STUDY-
SEMESTER-
NUMBER OF ECTS CREDITS ALLOCATED8
NAME OF LECTURER(S)-
LEARNING OUTCOMES OF THE COURSE UNIT At the end of this course, the students;
1) Students will be able to discuss the difference between quality assurance systems, continuous quality improvement and total quality management
2) Students will be able to discuss performance evaluation methods aiming infrastructure, process and outcome improvement of the health services.
MODE OF DELIVERYFace to face
PRE-REQUISITES OF THE COURSENo
RECOMMENDED OPTIONAL PROGRAMME COMPONENTNone
COURSE DEFINITIONThe aim of this course is to teach the scientific methods and continuous quality improvement principles in the determination of population and patients' needs and create resolution suggestions
COURSE CONTENTS
WEEKTOPICS
1st Week Introduction to Healthcare Quality
2nd Week The Purpose and Philosophy of Quality Management
3rd Week Tools for Quality Improvement
4th Week Methods for Quality Improvement
5th Week Organization Design and Management
6th Week Quality in Healthcare Organizations
7th Week Patient Safety and Medical Errors
8th Week Statistics in Quality
9th Week information systems in Healthcare
10th Week Dashboards and Scorecards
11th Week External Quality Improvement: Accreditation, Quality Improvement Education, and Certification
12th Week Economics and Finance in Medical Quality Management
13th Week Interfaces Between Quality Improvement, Law, and Medical Ethics
14th Week Past, Present & Future of Healthcare Quality
RECOMENDED OR REQUIRED READINGVarkey P. Medıcal qualıty management theory and practice. Jones and bartlett publishers, llc, and american college of medical quality, 2010
PLANNED LEARNING ACTIVITIES AND TEACHING METHODSLecture,Discussion,Questions/Answers,Presentation
ASSESSMENT METHODS AND CRITERIA
 QuantityPercentage(%)
Mid-term130
Assignment440
Total(%)70
Contribution of In-term Studies to Overall Grade(%)70
Contribution of Final Examination to Overall Grade(%)30
Total(%)100
ECTS WORKLOAD
Activities Number Hours Workload
Midterm exam11212
Preparation for Quiz
Individual or group work148112
Preparation for Final exam14747
Course hours14342
Preparation for Midterm exam
Laboratory (including preparation)
Final exam111
Homework4832
Total Workload246
Total Workload / 308,2
ECTS Credits of the Course8
LANGUAGE OF INSTRUCTIONTurkish
WORK PLACEMENT(S)No
  

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