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COURSE UNIT TITLECOURSE UNIT CODESEMESTERTHEORY + PRACTICE (Hour)ECTS
CONSUMER BEHAVIOUR IN HEALTH CARE HCM456 - 3 + 0 5

TYPE OF COURSE UNITElective Course
LEVEL OF COURSE UNITBachelor's Degree
YEAR OF STUDY-
SEMESTER-
NUMBER OF ECTS CREDITS ALLOCATED5
NAME OF LECTURER(S)Associate Professor Çiğdem Baskıcı
LEARNING OUTCOMES OF THE COURSE UNIT At the end of this course, the students;
1) Have knowledge about causes of the consumer behavior,
2) Have knowledge about the factors that affect consumer,
3) Have knowledge about consumption strategies in Healthcare,
4) Have knowledge about consumers' reactions.
MODE OF DELIVERYFace to face
PRE-REQUISITES OF THE COURSENo
RECOMMENDED OPTIONAL PROGRAMME COMPONENTThere is no recommended optional programme component for this course.
COURSE DEFINITIONTo enable students to learn about consumer behavior, its causes, factors affecting consumer behavior, health consumption strategies, consumer reactions and consumer psychology.
COURSE CONTENTS
WEEKTOPICS
1st Week Consumer Behavior Concept and Characteristics
2nd Week Importance of Consumer Behavior in Marketing
3rd Week The Relationship between Consumer Behavior and Marketing Strategy in Healthcare
4th Week Psychological Effects Learning and Memory
5th Week Motivation and Interest
6th Week Sensation and Perception
7th Week Midterm Exam
8th Week Attitudes and Changing Attitudes and Emotions
9th Week Personality and Self
10th Week Values and Lifestyle
11th Week Socio-Cultural Effects, Group Dynamics and Solidarity Group
12th Week Personal Influences and Spread of Innovation
13th Week Consumer Purchasing Process in Healthcare
14th Week Purchasing and Post-Purchase Behaviors
RECOMENDED OR REQUIRED READINGGülfidan B., Odabaşı, Y., Tüketici Davranışı, Mediacat Kitapları, İstanbul, 2012
İslamoğlu, A. Hamdi, Altunışık, R., Tüketici Davranışları, Beta Basım Yayım, 2010
Hoyer D. W., Maccinnis, J. Deborah, Consumer Bahavior, 2008.
PLANNED LEARNING ACTIVITIES AND TEACHING METHODSLecture
ASSESSMENT METHODS AND CRITERIA
 QuantityPercentage(%)
Mid-term135
Assignment110
Presentation of Article110
Total(%)55
Contribution of In-term Studies to Overall Grade(%)55
Contribution of Final Examination to Overall Grade(%)45
Total(%)100
ECTS WORKLOAD
Activities Number Hours Workload
Midterm exam000
Preparation for Quiz000
Individual or group work14456
Preparation for Final exam11515
Course hours14342
Preparation for Midterm exam11010
Laboratory (including preparation)000
Final exam111
Homework177
Article Presentation1,5,5
Article339
Total Workload140,5
Total Workload / 304,68
ECTS Credits of the Course5
LANGUAGE OF INSTRUCTIONTurkish
WORK PLACEMENT(S)No
  

KEY LEARNING OUTCOMES (KLO) / MATRIX OF LEARNING OUTCOMES (LO)
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